The software on the XKEY doesn’t get updated often, but twice I’ve been “panicked” by updating the software; then having a whole slew of error messages and confusion with the XkeyPlus software. There really should be a check in there that, in addition to verifying the release of the XKEY itself, should verify the version of Plus that’s running. Otherwise, the update proceeds on the keyboard, and then a slew of nasty error messages (with no recovery suggestion) start occurring. You see the error if you QUIT Plus, restart, THEN the message that the version of Plus is incompatible with the current XKEY.

 

If the version of Plus is incompatible with the version to be downloaded to the keyboard, this should be preceeded with a warning to the effect that:

 

Please update your Xkey Plus software to version xx.x or higher before proceeding with XKEY firmware update (Cancel, Proceed Anyway)?